About Us
What does Avon Medical Practice do?
At Avon Medical Practice, we are committed to providing access to affordable, world-class healthcare services across every stage of life. Our offerings include general outpatient and specialist consultations, maternal and childcare services, diagnostics, surgical procedures, dialysis and renal services, wellness programmes, and pre-employment screening. Backed by advanced medical technology and a team of dedicated professionals, we deliver personalised care in a welcoming, patient-centred environment. Your health and well-being are at the heart of everything we do.
Is Avon Medical Practice licensed to operate?
Yes. Avon Medical Practice is duly licensed to operate as a hospital under the Health Facilities Monitoring and Accreditation Agency (HEFAMAA), the Lagos State regulatory body responsible for healthcare facility standards. Our licence is current and reflects our commitment to safe, regulated, and quality healthcare delivery.
Where is Avon Medical Practice located?
We operate across three locations in Lagos — Surulere, Ikeja, and Marina. For full addresses and directions, please visit the Locations section on our website.
What are your operating hours?
Our facilities operate 24 hours a day, 7 days a week. Emergency services, the laboratory, and pharmacy are available round the clock. Consultation hours vary by specialty — please contact our call centre on 0700-028-6663 (07000-AVONME) or 07082912103 for details specific to the department you need.
Services & Specialties
What medical specialties do you offer?
We offer a comprehensive range of specialties, including Obstetrics & Gynaecology, Cardiology, Oncology, Haematology, Neurology, General Surgery, Psychiatry, Paediatrics, ENT, Urology, Family Medicine, Endocrinology, Gastroenterology, Paediatric Surgery, Physiotherapy, Radiology (Ultrasound, X-ray, and CT scan), Dialysis and Renal services, and more. Please contact us to confirm availability at your preferred branch.
What services are available at the Ikeja branch?
Our Ikeja centre offers dialysis and renal services, nephrology consultations, general outpatient clinic, specialist clinics, day observations, pharmacy, and laboratory services.
Do you have a CT scan?
Yes, CT scan services are available at our Surulere facility. To schedule a scan or find out more, please reach out to our call centre on 0700-028-6663 (07000-AVONME) or 07082912103.
Do you offer virtual consultations?
We currently offer in-person consultations only. Our specialists are available across our three branches and are committed to giving you the focused, hands-on care you deserve. To book an appointment, please contact our call centre or visit any of our facilities.
Do you operate a walk-in pharmacy?
Our pharmacy is available exclusively to Avon Medical patients receiving care at our facilities. If you need a medication refill, you may request it through our pharmacy line — 08086960570 — and collect it at your convenience.
Do you provide ambulance services?
Yes. We operate a 24-hour ambulance service. If you or someone you know requires emergency transportation, please contact us immediately on 0700-028-6663 (07000-AVONME) or 07082912103.
Appointments
How do I schedule or book an appointment?
Booking an appointment is simple. You may call our call centre on 0700-028-6663 (07000-AVONME) or 07082912103, or walk into any of our branches to schedule in person. Our team will guide you to the right specialist and find a time that works for you.
How do I confirm an existing appointment?
To confirm your appointment, please contact our call centre on 0700-028-6663 (07000-AVONME) or 07082912103. We are happy to assist.
How do I cancel an appointment?
We kindly ask that all cancellations be made at least 72 hours before your scheduled appointment. This allows us to offer your slot to another patient in need. You may cancel by calling 0700-028-6663 (07000-AVONME) or 07082912103 or sending an email to callcentre@avonmedical.com.
Medical Records & Results
How do I get my test results?
Results may be delivered via our patient portal, by email, or in person — whichever you prefer. Please let our Health Information Management team know your preference when you visit. If you have not received your results within the timeframe indicated by your doctor, please contact us on 0700-028-6663 (07000-AVONME) or 07082912103, or email records@avonmedical.com.
How do I request a copy of my medical records?
You may request copies of your medical records by reaching out to our Health Information Management team. We handle all records requests with the utmost care and confidentiality. Please email records@avonmedical.com.
How do I get a refill of my medication?
For routine medication refills, you may call our pharmacy line on 08086960570 to make your request and then collect at a convenient time. Alternatively, you are welcome to visit any of our facilities to consult with a doctor.
Emergencies & Contact
What is Avon Medical's emergency number?
If you are experiencing a medical emergency, please contact us immediately. Our emergency team is available 24/7. Call: 0700-028-6663 (07000-AVONME) or 07082912103.
How do I reach a specific patient, department, or staff member?
Please contact our call centre and we will direct you appropriately. Call: 0700-028-6663 (07000-AVONME) or 07082912103. Email: callcentre@avonmedical.com.